8x8 vs RingCentral: which one actually fits a 10-200 seat office (2026)

1. You can price RingCentral today. 8x8's own pricing page won't give you a number.

8x8 does not publish a self-serve price for a business this size, as of 27 September 2026. We checked 8x8's own pricing page directly. It's headed "Pricing and packages," with four product cards — Contact Center, CX Beyond the Contact Center, Communications APIs, and Unified Communications (this is 8x8 Work, the product this page compares). Every card offers only "How it Works," "Chat with Sales" and "Request a Quote." None shows a per-user figure. The only way to get an 8x8 number is to talk to 8x8. RingCentral publishes its prices on its own site, with no sales call required.

We went looking for any price list 8x8 had published itself. The only one we found was 8x8 UK's submission to the UK government's G-Cloud 14 framework. It gives a range of "£2.65 to £113.40 a user a month", in a pricing document dated May 2024 (checked Sep 2026). That's public-sector pricing from over two years ago. It covers everything from a lobby phone to the top contact-centre licence. It is not a price you can buy at, and we're not using it as one. It does show you how wide 8x8's range is and why "8x8 costs £X" is a claim you shouldn't trust without a date.

The other half of the finding comes from 8x8 itself. Its 2026 annual report says 8x8's "strategic focus has increasingly shifted toward ... organizations, particularly those with 500 to 10,000 employees." A 10-200 seat office sits below that. Those two facts are why we pick RingCentral: you can check its price, and it's aimed at your size.

2. The UK picture, from RingCentral's own UK pages

No page-one comparison covers the UK. Here's RingCentral UK as its own pricing page showed it (checked Sep 2026).

• VAT is unknown. The page doesn't say "ex VAT" or "inc VAT" anywhere we could find. Ask.
• Minutes are capped. UK calls are not unlimited by default. Essentials gives you 100 outbound minutes per user. That's under five minutes a working day.
• CRM integration: assume Premium. RingCentral's UK comparison table marks CRM integration as included on Standard. Its plan cards list it only under Premium. Until RingCentral confirms in writing, budget for Premium.
• Porting takes 5-10 or 15-30 business days, depending on which RingCentral document you read. Its support article says 5-10. Its UK number-transfer checklist says "It usually takes 15-30 business days". Plan around 30. RingCentral processes porting requests "between the hours of 8 am – 5 pm local time, Monday-Friday."
• Move your numbers out before you cancel. RingCentral's UK numbering policy says numbers not yet ported away "may be released" when an account is cancelled.
• Support: every UK tier lists "Unlimited chat and phone support" under its 24x7 support row.
• The trial is small. A maximum of five users and two desk phones, with 50 minutes of domestic calls per user.

For 8x8 in the UK: its help centre lists X1 with unlimited calling within the UK (subject to fair use). Its porting page is US-focused and gives no UK timeline. The only UK support hours we found are in the 2024 public-sector listing: 08:00 to 18:30 weekdays for standard enquiries, plus 24/7 phone support. Current UK price: unknown.

RingCentral US: the headline is the cheapest way to pay

The headline price is for annual billing, at the 1-5 user bracket. Here's what monthly billing costs per user per year at list price (checked Sep 2026):

Our arithmetic from RingCentral's published prices. Multiply by your seat count once RingCentral gives you the price for your bracket. We couldn't see the 6-100 and 100+ user prices.

• Taxes and fees. RingCentral says the "Federal Universal Service Recovery Fee, E911 Service Fee, Compliance and Administrative Cost Recovery Fee, 911 Fee, and State and Local Taxes, may apply." The amount isn't stated.
• Leaving early. You pay "all sums remaining unpaid for the Services for the remainder of the then-current Term." Leave an annual Advanced plan after three months and you owe nine more months. That's $225 per user at the $25 list price (checked Sep 2026).
• Renewal. The term renews automatically unless you give notice at least 30 days before it ends. RingCentral only has to tell you about a price rise 30 days before the term ends.
• Mobile User extensions. Adding one is free. If it's used to make or receive calls in a month, you're charged "at the same rate per month as you are charged for Digital Lines."
• Calls outside the US and Canada are charged at RingCentral's international rates.
• Add-ons (US, checked Sep 2026): extra local or toll-free numbers $4.99/month. Vanity numbers $30 one-time plus $4.99/month. International toll-free numbers $14.99/user/month plus $25 one-time. Call Queues Booster $35. Business SMS Booster $25. AI Receptionist starts at $39. Core includes 100 toll-free minutes and 25 texts per user a month. Advanced includes 1,000 and 100.
• Add-ons (UK, checked Sep 2026): free-phone or non-geographic numbers £2/month. Local numbers from £2/month. International free-phone from £9.99/month plus £16.99 one-time. Call Queues Booster £28/month.
• Desk phones: renting needs a multi-year contract. We didn't check purchase prices.
• Setup fee: unknown. The pricing page shows none but doesn't say there isn't one.

8x8: what to ask for in any quote

We can't give you 8x8's costs, so here's how to judge a quote. The right-hand column is RingCentral's published answer, to use as your benchmark.

On porting, 8x8 says the transfer is free "as long as you have purchased a license from 8x8 for the number". Calls to a number that's still porting keep going to your old provider until the move completes.